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CS Certification
Overview
CS1 Course
CS2 Course
CS3 Course
Sales Certification
Overview
SC1 Course
SC2 Course
SC3 Course
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SC1 Course
SC1 Course
2013/11/11
Lessons
Using Mass Mailer in Salesforce
How To Access Webmail
Creating Email Templates
Understanding GPU
Account Transfer vs. Update Email Address (Sales)
Creating a Lead in Salesforce Via LiveChat
Merging Duplicate Leads
NDA/Contracts from Clients
How to Process Pending Orders
VIP Accounts
ProCDN Overview
Logging Activity and Tasks
Adding A New Service To An Existing Account
Grid Overview
Change of Service (Sales)
How to handle wire-transfer payments
Linking Live Chat to Salesforce (Sales)
DV Managed Overview
Adding New Customer Order into HostOps
How to monitor your Disk Usage (GRID)
Creating a New Lead in Salesforce
How to view your bandwidth usage (GRID)
How to Convert a Lead into an Account
Calculating Prorations
Domain Transfers & OpenSRS (Sales)
Senior Sales Course
SC2 Course
SC1 Course
CS3 Course
CS2 Course
CS1 Course
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