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  • / Lessons

Lessons

(mt) Academy is the premier learning resource for CS. Content updated bi-weekly.

Policy & Procedure

Security

  • Security Best Practices

Billing

  • Account Transfer vs. Update Email Address
  • Domain Transfers & OpenSRS
  • Chargebacks

General (mt) support policies

  • GoalSetting
  • General Troubleshooting Methodology
  • Call Control
  • Interaction Control Keynote

Chat Support

  • Unrivaled Chat Support
  • Using LiveChat

Social

  • Twitter 101: Twitter Basics
  • Using Twitspark
  • Twitter Etiquette and Procedures

(mt) Products

(gs) Grid-Service

DV Managed / (dv) Dedicated Virtual Sever

  • Approving Additional IP Addresses
  • Basic DV Managed Troubleshooting
  • Intermediate(dv) Dedicated-Virtual Server Troubleshooting
  • Restoring a SSL Certificate After Re-Install
  • Basic DV FTP Troubleshooting
  • Plesk Certification Study Guide

DV Developer

Cloudflare

ProCDN

Domain Registration

SSL

  • SSL Basics

CloudTech

  • CloudTech Training
  • CloudTech Security

Services & Applications

DNS & Connectivity

  • FTP Connection Process
  • HTTP Connection Process
  • Working With DNS

FTP

SSH

Linux

  • Intro to Linux
  • Bash 101
  • Command Line Crash Course
  • Using the Find Command

Nginx

Apache

MySQL

PHP

E-Mail

  • Basic Email Troubleshooting
  • Email Headers

Content Management Systems